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Frequently Asked Questions

Find answers to the most common questions about your first appointment, what to expect during a session, billing, and how osteopathy can help with specific conditions.
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The best way to book an appointment is online

You can also call 01582 218586 or email info@osteopathy-clinic.co.uk. Due to being a very small clinic we tend to answer calls and emails ourselves, so please be patient with us at busy times, we will respond as soon as possible.

We do offer same day and urgent appointments. We endeavour to have at least one open slot a day on our online diary, but if this is not the case it’s always worth calling or messaging us and we will do our best to accommodate where possible.

We are also open most Saturdays and late weekdays.

We’ll chat about your symptoms, check how you move, and explain what’s going on. If it’s suitable, you’ll get treatment in the first session.

Sometimes you may be asked to remove outer layers so we can assess properly. Wear something comfy like shorts or leggings if you prefer.

Treatment shouldn’t be painful, but it may feel tender in tight areas. You might be a bit achy for a day or so afterward — this is normal.

Yes. Osteopaths are trained professionals who use safe, gentle techniques tailored to you, whether you’re a few days old or senior.

It depends on your problem. Some people improve in 1–2 sessions, others need a short course. We’ll discuss a plan that suits you.

With Laser therapy the recommended minimum amount of treatments is 6.

Usually, yes. Exercises and simple advice help you recover faster and stay pain-free.

No — you can book directly with an osteopath.

If something needs further investigation, we’ll explain why and refer you to the right person.

We are registered with some insurance companies including Vitality and WPA. We ask that you check with your insurer if Osteopathy or Holistic Therapies are covered on your policy. If this is the case, we then ask for you to pay for your treatment in full and submit your invoices to your insurance company for reimbursement.

The clinic is located on a residential street, so there is parking along the road outside, on the front drive of the house connected to the clinic (beware that this is on a slop). There is a primary school on the same road which does get busy at school drop off (8:40-9:00) and school pick-up (3:10-3:30).

There is a parking space available right outside the clinic door, which may be used with prior notice.

The Clinic is all on one level. There is a slightly raised door frame which requires a step-over, but there is a grab rail on the wall inside the door if need to assist you.

The seating and shelving in the waiting area are not fixed, so if wheelchair access is needed, this can be arranged.

Yes, there is a toilet at our clinic.